Can’t find your answer? Our concierge team is available 24/7.
Booking is simple — browse our experiences, select your preferred dates and group size, then click ‘Book Now’ or fill in the enquiry form. Our team will confirm your reservation within 24 hours and send a full itinerary to your email.
Absolutely. Every journey we offer can be tailored to your interests, pace, and budget. Use our Trip Builder as a starting point, then reach out to our concierge team and we’ll craft a bespoke itinerary just for you.
Yes. All our experiences are available with a dedicated private guide — archaeologists, historians, and local storytellers. You can request a specific guide profile (language, specialty, style) when submitting your booking.
Booking is simple — browse our experiences, select your preferred dates and group size, then click ‘Book Now’ or fill in the enquiry form. Our team will confirm your reservation within 24 hours and send a full itinerary to your email.
Date changes are accepted free of charge up to 21 days before your trip. Changes within 21 days are subject to availability and may incur a rebooking fee. Contact our concierge and we’ll do our best to accommodate you.
Cancellations made 30+ days before departure receive a full refund. Cancellations between 15–29 days receive a 50% refund. Within 14 days, the booking is non-refundable — however, we strongly recommend travel insurance for full peace of mind.
Yes, private airport transfers are included in all our curated packages. We monitor your flight in real time and have a dedicated driver waiting for you upon arrival, regardless of any delays.
Yes, absolutely. Every Nile & Sands itinerary serves as inspiration. Our private travel concierges work directly with you to tailor dates, pace, accommodations, and exclusive access experiences to your exact preferences.
All our experiences are 100% private. You will travel with your dedicated certified Egyptologist guide and chauffeur in luxury, climate-controlled vehicles, ensuring complete exclusivity and flexibility.
We partner exclusively with certified 5-star properties, private charter cruises, and vetted local pilots. Comprehensive round-the-clock concierge support, emergency protocols, and sanitized VIP vehicles are standard across every journey.
Still have questions? We’re happy to help.