General Terms
By using the Globiz Tourism website or communicating with us to inquire about any of our services, you acknowledge that you have read and understood the terms and conditions set forth on this page.
The information on the website is intended to help users learn about available trips, destinations, offers, and tourism services.
Tourism Services
The website provides information on a range of tourism services, which may include domestic and international trips, honeymoon programs, flight and hotel bookings, and other travel-related services.
The availability of any service depends on the requested program, travel dates, and place availability with the respective service providers.
Prices and Offers
Prices and offers displayed on the website are subject to change based on travel dates, availability, updates from service providers, and factors associated with the tourism program.
Therefore, the final price and available details are confirmed with the customer upon communication and completion of booking procedures.
Booking Requests
Submitting an inquiry or request through the website or WhatsApp does not automatically complete the booking.
Bookings are confirmed after checking service availability and related details, and notifying the customer of the required booking procedures.
Any additional terms specific to the trip, hotel, or airline will be clarified to the customer based on the requested service.
Customer Data Accuracy
The customer is responsible for ensuring the accuracy of the data provided when requesting a service, particularly names, phone numbers, passenger details, and information required to complete the booking.
For services requiring passport details or official documents, the provided data must match the documents used for travel.
Service Providers
Some tourism services are executed in cooperation with other entities and service providers such as airlines, hotels, transportation companies, and tourism activity organizers.
These services may be subject to special terms and policies of the service provider, including modification, cancellation, or refund conditions.
Program and Service Changes
Some program details or service schedules may change due to operational factors or changes issued by service providers.
In the event of a significant change affecting a confirmed service, it will be handled according to the nature of the booking and the terms applicable to the relevant service.
Cancellation, Modification, and Refunds
Cancellation, modification, and refund terms vary depending on the type of service, trip, hotel, airline, and the timing of the cancellation or modification request.
The terms associated with the requested service are clarified upon booking confirmation, and any cancellation or modification request is subject to the conditions applied to that booking.
Website Content
We strive to provide clear and up-to-date information as much as possible, though some trip details, photos, or prices may change with program and service updates.
Images used to display destinations or services may be for illustrative purposes unless otherwise stated.
User Responsibility
The user agrees to use the website and its communication channels lawfully, avoiding the submission of misleading data or using the website in a way that affects its operation.
The traveler is also responsible for verifying necessary travel documents and requirements according to the destination and requested service.
Updates to Terms and Conditions
These terms may be updated when necessary to accommodate changes in services or website operations.
The updated version of the terms and conditions will be published on this page, and users are advised to review them when using the website or requesting a service.
Contact Us
If you have any questions regarding any of the services or booking terms, you can contact the Globiz team through the available communication channels.